1. Introduction

    Waggy Bowl (“we,” “us,” or “our”) is committed to protecting the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with our website or services in New South Wales (NSW), Australia. 

     

    2. Information We Collect

    We may collect personal information that you voluntarily provide to us, such as:

    • Contact information: This includes your name, email address, and phone number, which you may provide when subscribing to our market updates or contacting us through our website.

    3. How We Use Your Information

    We may use your personal information for the following purposes:

    • Market Updates: To send you notifications about upcoming markets where we will be serving our dog food.
    • Marketing Communications: With your consent, we may send you emails or SMS messages about new products, promotions, and other updates related to Waggy Bowl.
    • Customer Service: To respond to your inquiries and provide support.
    • Website Improvement: To analyse website traffic and user behavior in order to improve our website and services.

    4. Disclosure of Your Information

    We will not sell, trade, or rent your personal information to third parties. However, we may disclose your information in the following circumstances: 

     
    • Service Providers: We may share your information with trusted third-party service providers who assist us with marketing, email delivery, and other essential functions. These providers are obligated to protect your information and only use it as instructed by Waggy Bowl.
       
    • Legal Compliance: We may disclose your information if required by law or legal process.

    5. Data Security

    We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

     
    • Secure Storage: We store your information on secure servers with limited access.
    • Data Encryption: We use encryption techniques to protect sensitive data during transmission.
    • Access Controls: We restrict access to your information to authorised personnel only.

    6. Your Privacy Rights

    You have the following rights regarding your personal information:

    • Access: You can request access to the personal information we hold about you.
    • Correction: You can request that we correct any inaccuracies in your personal information.
       
       
    • Withdrawal of Consent: You can withdraw your consent for us to use your information for marketing purposes at any time.

    7. Contact Us

    If you have any questions or concerns about this Privacy Policy, please contact us at Waggy Bowl Email: woof@waggybowl.com.au

    8. Updates to this Privacy Policy

    We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the effective date will be revised accordingly.  

     
     

    Important Notes:

    • This Privacy Policy is governed by the laws of NSW, Australia.
    • By using our website or providing us with your personal information, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.